Responsible Gaming at 55bm2
At 55bm2, we believe that gaming should always be fun, safe, and within your control. We are fully committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience healthy and enjoyable.
55bm2 strictly enforces the 21+ minimum age requirement for all players in compliance with PAGCOR regulations. We verify age at registration and may request ID documents at any time.
Set daily, weekly, or monthly deposit limits on your 55bm2 account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered, not raised, without a cooling-off period.
If you feel you need a break, 55bm2 offers self-exclusion periods ranging from 30 days to permanent exclusion. During exclusion, your account is locked and you will not receive any promotional communications.
Set a maximum session duration so the platform automatically reminds you — or logs you out — when you've been playing for your chosen length of time. A simple but powerful way to stay in control.
Enable periodic reality check pop-ups that show you how long you've been playing and how much you've wagered in the current session. These gentle reminders help you stay aware of your activity.
Our dedicated support team is available around the clock via live chat to assist with any responsible gaming concerns, account restrictions, or self-exclusion requests — in English and Filipino.
55bm2 takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine commitment to the wellbeing of every player in our community.
Gaming at 55bm2 is meant to be a form of entertainment — a fun way to enjoy your favourite slots, live casino tables, sports betting, bingo, and more. We want every Filipino player, whether you're in Manila, Cebu, Davao, or anywhere else in the country, to have an experience that stays enjoyable and never becomes a source of stress or financial hardship.
That's why 55bm2 has built a comprehensive responsible gaming framework aligned with PAGCOR's standards for licensed online gaming operators in the Philippines. Our tools and policies are designed to give you full control over your gaming activity, and our team is always ready to help if you ever feel things are getting out of hand.
We also recognise that problem gambling can affect anyone — regardless of age, income, or background. If you or someone you know is showing signs of problem gambling, please don't hesitate to reach out. There is no shame in asking for help, and 55bm2 will always support you in taking the right steps.
Our Promise: 55bm2 will never pressure you to continue playing, increase your deposits, or ignore responsible gaming limits you have set. Your limits are your limits, and we respect them completely.
55bm2 enforces a strict minimum age of 21 years old for all registered players, in full compliance with Philippine gaming regulations. This is not just a checkbox — we actively verify age at the point of registration and may request government-issued identification documents (such as a Philippine passport, SSS ID, UMID, or driver's license) at any time.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be frozen, and any winnings will be forfeited. We take underage gambling extremely seriously and have zero tolerance for attempts to circumvent our age verification process.
If you are a parent or guardian and believe a minor in your household has accessed the 55bm2 platform, please contact our support team immediately via live chat so we can take swift action.
Parental Controls: We strongly encourage parents and guardians to use device-level parental control software to prevent minors from accessing online gaming platforms. Tools like Google Family Link and Apple Screen Time can help restrict access at the device level.
Problem gambling can develop gradually. Knowing the warning signs early can make a big difference. Ask yourself honestly — do any of these apply to you?
If you answered yes to two or more of the above, it may be time to take a step back. 55bm2 encourages you to use our self-exclusion or deposit limit tools, and to reach out to our support team or a professional counselling service. There is always help available.
55bm2 gives you a full set of tools to manage your gaming activity. All tools are available directly from your account settings — no waiting period required to activate them.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.
Cap the total amount you can lose within a set time period. When your loss limit is reached, your account is automatically restricted from further wagering until the period ends — protecting your bankroll automatically.
Choose how long each gaming session can last. When your time is up, you'll receive a notification and can choose to log out or extend your session — keeping you aware and in control of how long you play.
Take a short break from gaming without fully closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on 55bm2.
Receive periodic on-screen reminders showing your session duration and net wagering activity. Set reminders every 30, 60, or 90 minutes to stay grounded and make informed decisions about continuing to play.
Opt out of all promotional emails, SMS, and push notifications from 55bm2 at any time. Removing marketing triggers is a simple but effective step in managing your gaming impulses.
If you feel that gaming is no longer fun and is causing harm, self-exclusion is the most powerful tool available to you. 55bm2 takes all self-exclusion requests seriously and processes them immediately.
Self-exclusion means voluntarily asking 55bm2 to block your access to the platform for a defined period — or permanently. Once self-exclusion is activated, your account is locked, all pending withdrawals are processed and returned to you, and you will be removed from all marketing lists immediately.
55bm2 offers the following self-exclusion options:
- 30-day exclusion — a short break to reset and reflect
- 90-day exclusion — a medium-term break for more serious concerns
- 6-month exclusion — for players who need extended time away
- 1-year exclusion — a long-term commitment to stepping back
- Permanent exclusion — irreversible closure of your 55bm2 account
To request self-exclusion, contact our support team via live chat and state clearly that you wish to self-exclude and for how long. Our team will process your request within one hour, 24 hours a day, 7 days a week.
Important: During a self-exclusion period, 55bm2 will make every effort to prevent you from creating a new account. If you attempt to register a new account during your exclusion period, it will be closed and any deposits returned. Please do not attempt to circumvent your self-exclusion — it is there to protect you.
Responsible gaming is about staying in control and keeping things fun. Here are some practical tips from the 55bm2 team to help you maintain a healthy relationship with gaming.
Decide how much you're comfortable spending before you open the 55bm2 app. Treat it like entertainment money — once it's gone, the session is over. Never play with money you can't afford to lose.
The house always has an edge. Enjoy 55bm2 games for the entertainment they provide — the thrill of a PBA parlay, the excitement of a live dealer table — not as a way to make money.
If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept the result, log out, and come back another day with a fresh mindset.
Make sure gaming doesn't crowd out time with family, friends, or your career. A healthy gaming habit fits comfortably into your life — it doesn't dominate it. Schedule gaming time like any other leisure activity.
Step away from the screen regularly. Grab a snack, stretch, or chat with someone. Long uninterrupted gaming sessions can cloud your judgment and lead to impulsive decisions.
Avoid gaming when you're stressed, upset, or under the influence of alcohol. Emotional states impair decision-making and can turn a fun session into a regrettable one. Play with a clear head.
You are never alone. If you or someone you care about needs help with problem gambling, the following resources are available to players in the Philippines.
55bm2's own support team is available 24/7 via live chat and can assist you with activating any responsible gaming tool, processing a self-exclusion request, or simply talking through your concerns. We are trained to handle these conversations with care and without judgment.
In addition to 55bm2's internal support, the following organisations provide professional help for problem gambling in the Philippines:
- PAGCOR Responsible Gaming Programme — PAGCOR, the Philippine Amusement and Gaming Corporation, operates a responsible gaming programme for players affected by problem gambling. Contact PAGCOR directly for information on their support services and self-exclusion registry.
- National Center for Mental Health (NCMH) — The NCMH provides mental health services including counselling for behavioural addictions. Located in Mandaluyong City, Metro Manila, with a 24-hour crisis hotline.
- Gamblers Anonymous Philippines — A peer support fellowship for people who want to stop gambling. Meetings are held in Manila, Cebu, and other major cities across the Philippines.
Remember: seeking help is a sign of strength, not weakness. The 55bm2 community is built on respect, and we will always support any player who chooses to prioritise their wellbeing over gaming.
55bm2 Support: Live Chat available 24/7 · Email: [email protected] · Support hours: Philippine Standard Time
Gaming is more fun when you're in control. Sign in to your 55bm2 account to set your limits, explore our responsible gaming tools, and enjoy everything the platform has to offer — responsibly. Must be 21 or older.