55bm2 Privacy Policy
Your privacy matters to us. This Privacy Policy explains how 55bm2 collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012.
Last Updated: January 1, 202655bm2 processes all personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations.
55bm2 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the 55bm2 platform.
As a 55bm2 player, you have the right to access, correct, delete, and port your personal data. You may exercise these rights at any time by contacting our support team.
All data transmitted between your device and the 55bm2 platform is protected by industry-standard SSL/TLS encryption. Your login credentials and financial data are always secured in transit.
55bm2 uses cookies only for essential platform functionality, session management, and analytics. We do not use third-party advertising cookies or cross-site tracking technologies.
55bm2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations.
55bm2 ("55bm2," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 55bm2 platform ("Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect personal information in connection with your use of the 55bm2 website and all related services.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC").
By registering an account or using the 55bm2 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please discontinue use of the Platform immediately.
Data Controller: 55bm2 acts as the personal information controller in respect of all personal data collected through the Platform. All data processing activities are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as required under the DPA.
55bm2 collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud prevention, analytics |
| Usage Data | Games played, wager amounts, session duration, login history | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
55bm2 does not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent where required.
55bm2 collects personal data through the following means:
- Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access and use the Platform, including through cookies, server logs, and similar tracking technologies. See Section 6 for details.
- Third-party sources: Identity and financial verification data received from payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention agencies, where necessary for regulatory compliance.
- Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.
Voluntary Provision: Where the provision of personal data is voluntary, you may choose not to provide it. However, failure to provide certain data (such as identity verification documents) may prevent 55bm2 from providing you with full access to Platform services, including the processing of withdrawals.
55bm2 processes your personal data for the following purposes, each of which is supported by a lawful basis under the DPA:
- Account management: To register, maintain, and administer your 55bm2 player account, including verifying your identity and age (21+ requirement).
- Service delivery: To provide access to games, process deposits and withdrawals, and deliver all Platform features and services.
- Legal and regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering obligations under Republic Act No. 9160 (as amended), and other applicable Philippine laws.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
- Responsible gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, in support of our responsible gaming obligations.
- Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
- Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the 55bm2 Platform.
- Marketing communications: To send you promotional offers and updates about 55bm2, where you have provided consent or where permitted under applicable law. You may opt out at any time.
55bm2 will not process your personal data for any purpose incompatible with those stated above without first obtaining your consent or establishing another lawful basis under the DPA.
55bm2 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
- Identity verification providers: Third-party KYC and AML service providers engaged to assist with identity verification and fraud prevention.
- Technology service providers: Cloud hosting, data storage, analytics, and platform infrastructure providers who process data on our behalf under data processing agreements.
- Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and courts of competent jurisdiction, where required by law or regulatory obligation.
- Professional advisers: Lawyers, auditors, and other professional advisers engaged by 55bm2 in connection with legal, compliance, or business matters, subject to confidentiality obligations.
Third-Party Processors: All third parties who process personal data on behalf of 55bm2 are required to implement appropriate technical and organisational security measures and to process data only in accordance with 55bm2's instructions and applicable Philippine data privacy law.
55bm2 uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Session management, login authentication, security tokens | No — required for Platform operation |
| Functional Cookies | Remembering your preferences, language settings, game history | Yes — via browser settings |
| Analytics Cookies | Aggregated usage statistics to improve Platform performance | Yes — via browser settings |
55bm2 does not use advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use the Platform.
55bm2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
- Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations.
- Customer support communications: Retained for two (2) years from the date of the last interaction, or longer if required for ongoing dispute resolution.
- Technical and usage data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 55bm2's data disposal procedures.
55bm2 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the 55bm2 Platform.
- Encryption of sensitive data at rest, including financial information and identity documents.
- Access controls limiting personal data access to authorised personnel on a need-to-know basis.
- Regular security assessments and penetration testing of Platform infrastructure.
- Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.
Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to affected individuals, 55bm2 will notify the National Privacy Commission and affected data subjects within the timeframes prescribed under the DPA and NPC regulations.
While 55bm2 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 55bm2:
- Right to be informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data 55bm2 holds about you.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact the 55bm2 Data Privacy Officer via our customer support live chat. We will respond to all verified requests within thirty (30) days, as required under the DPA.
The 55bm2 Platform is strictly intended for persons who are 21 years of age or older. 55bm2 does not knowingly collect personal data from individuals under the age of 21.
If 55bm2 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. Any winnings accrued by an underage user will be forfeited.
Parental Responsibility: Parents and guardians are encouraged to monitor the online activities of minors in their care. If you believe a minor has registered on the 55bm2 Platform, please contact our support team immediately so that we can take appropriate action.
55bm2 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure or technology service providers.
Where such transfers occur, 55bm2 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with NPC requirements and the DPA. 55bm2 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
55bm2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is indicated at the top of this page. Your continued use of the 55bm2 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically. The current version is always available at 55bm2.com/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 55bm2, please contact our Data Privacy Officer through the following channels:
- Live Chat: Available 24/7 via the 55bm2 Platform
- Email: [email protected]
- Support Hours: Philippine Standard Time (PST), 24 hours a day, 7 days a week
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
Your data is protected, your privacy is respected, and your gaming experience is secured. Join thousands of Filipino players who trust 55bm2 for safe, fair, and exciting online gaming. Must be 21 or older.